Terms of service
Terms of Service — NexCartique
Last updated: October 10, 2026
Overview
Welcome to NexCartique. The terms “we,” “us,” and “our” refer to NexCartique. We operate this online store and website, including the related information, content, features, tools, products and services (collectively, the “Services”), to provide customers with a convenient shopping experience. Our store is powered by Shopify.
These Terms of Service, together with the policies referenced in this document, explain the terms under which you may access and use our Services.
Please read these Terms carefully before using our website or placing an order. By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
Section 1 — Access and Accounts
You must be legally capable of entering into a binding agreement to place an order with us. If you are under the applicable age of majority, you may use the Services only with the involvement and consent of a parent or legal guardian, where permitted by law.
When using our Services, you may be asked to provide information such as your name, email address, phone number, billing address, shipping address and payment details. You agree that the information you provide is accurate, complete and up to date.
You are responsible for maintaining the security of your account credentials and for activity carried out through your account. You must not sell, transfer or assign your account without our written permission.
Section 2 — Products and Availability
We aim to display product descriptions, images, prices and other information as accurately as possible. However, colours and appearances may vary depending on your device and screen settings.
Product availability, descriptions, specifications and prices may change without prior notice. We may discontinue products or limit quantities where reasonably necessary and permitted by law.
Nothing in these Terms excludes any rights you may have under applicable consumer protection laws.
Section 3 — Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products. An order is subject to acceptance and successful payment processing, where applicable.
We may refuse, cancel or limit an order where permitted by law, including in cases of suspected fraud, pricing or listing errors, stock unavailability, or other legitimate reasons. If we cancel a paid order, we will arrange any applicable refund.
Please review your order carefully before completing checkout. Cancellation requests are subject to our published cancellation terms and applicable law.
Returns, exchanges and refunds are governed by our Return and Refund Policy.
Section 4 — Prices and Payments
Product prices and applicable charges will be displayed on our website or during checkout. Any applicable shipping charges and taxes will be shown before you place your order, to the extent required by law.
Prices and promotions may change, but changes will not ordinarily affect an order already accepted, except where correction or cancellation is permitted by law.
You agree to provide accurate billing and payment information and to use a payment method you are authorised to use. Orders may be delayed or cancelled if payment cannot be verified or completed.
Promotional offers may be subject to additional terms.
Section 5 — Shipping and Delivery
We aim to process and dispatch orders within the timelines communicated on our website or in order updates. Delivery estimates depend on the destination, courier service, product availability and other relevant circumstances.
Applicable shipping charges will be displayed during checkout. Where tracking is available, tracking details will be provided after dispatch.
Delivery may be delayed by courier operations, weather, public holidays or other circumstances beyond our reasonable control. If your order is delayed, lost, damaged or incorrectly delivered, please contact us for assistance.
Nothing in this section limits any rights or remedies available to customers under applicable law.
Please refer to our Shipping Policy for further information.
Section 6 — Intellectual Property
Unless otherwise indicated, the content on our website, including text, graphics, logos, design elements and other materials, is owned by or licensed to NexCartique or the relevant rights holders and is protected by applicable intellectual property laws.
You may use our website for personal, lawful shopping purposes. You must not reproduce, distribute, modify or commercially exploit website content without the permission of the relevant rights holder, except where permitted by law.
Third-party names, logos and trademarks belong to their respective owners. Their appearance on our website does not necessarily imply an endorsement or affiliation.
Section 7 — Third-Party Tools
Our Services may provide access to tools or services operated by third parties. These tools are provided subject to the relevant third party’s terms and policies.
We do not control third-party tools and are not responsible for their independent operation, subject to any obligations imposed on us by applicable law. Your use of third-party tools is at your discretion.
Section 8 — Third-Party Links
Our website may contain links to third-party websites or services. These are provided for convenience, and we do not control or guarantee the accuracy, security or content of external websites.
Please review the relevant third party’s terms and privacy practices before using its services or providing information. Issues concerning third-party products or services should generally be directed to the relevant provider.
Section 9 — Relationship with Shopify
NexCartique is powered by Shopify, which enables us to provide our online shopping Services. Purchases made through our store are transactions between you and NexCartique.
Shopify provides the platform that supports our store. The responsibilities of NexCartique and Shopify are subject to their respective terms and applicable law.
Section 10 — Privacy
Our collection and use of personal information are described in our Privacy Policy, available through the Privacy Policy link in the Terms and Policies section of our website.
Shopify also processes certain information to operate and improve the platform. For further details about Shopify’s handling of personal information, please review Shopify’s privacy information at https://privacy.shopify.com/.
By using our Services, you acknowledge that you have read our Privacy Policy.
Section 11 — Feedback and Reviews
If you submit a review, suggestion or other feedback, you confirm that you have the right to submit it and that it does not violate any law or third-party rights.
You grant NexCartique permission to use, reproduce and display your feedback for legitimate business purposes, including improving and promoting our Services, subject to applicable law. We may remove feedback that is unlawful, misleading, abusive or otherwise inappropriate.
You must not submit false reviews, impersonate another person or upload malicious content.
Section 12 — Errors and Inaccuracies
Occasionally, our website may contain errors or omissions relating to product descriptions, prices, promotions, shipping charges, availability or other information.
We may correct errors and update information when necessary. Where an error affects an order, we will take appropriate action in accordance with applicable law, including notifying you and arranging any applicable refund.
Section 13 — Prohibited Uses
You must use our Services only for lawful purposes. You must not:
- Violate any applicable law or the rights of others.
- Submit false, misleading, fraudulent or unauthorised information.
- Interfere with the security or operation of our website.
- Upload viruses, malicious code or harmful content.
- Use our website to send spam, conduct fraud or collect other customers’ personal information without authorisation.
- Copy or exploit our website content in a way that violates intellectual property rights.
- Attempt to gain unauthorised access to our systems or accounts.
We may restrict or suspend access where reasonably necessary to protect our customers, business or Services, subject to applicable law.
Section 14 — Automated Access
Automated tools may access our Services only where permitted by applicable law and our technical restrictions. Any authorised automated access must identify itself appropriately and must not bypass security measures, access controls or restrictions we have implemented.
We may limit or block automated access where necessary to protect our website and customers.
Section 15 — Termination
We may suspend or terminate access to our Services where reasonably necessary, including in cases of fraud, misuse, security risks or violations of these Terms, subject to applicable law.
Termination does not affect rights or obligations that arose before termination or provisions that are intended to continue after termination.
Section 16 — Disclaimer of Warranties
We aim to provide reliable Services and accurate product information. However, to the extent permitted by law, our website and its general information are provided on an “as available” basis.
We do not guarantee that website access will always be uninterrupted or error-free. Nothing in these Terms excludes any warranty, guarantee or consumer right that cannot lawfully be excluded under applicable Indian law.
Section 17 — Limitation of Liability
To the extent permitted by applicable law, NexCartique will not be liable for indirect or consequential losses arising from the use of our website where such exclusion is legally permitted.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited. These Terms do not remove any rights or remedies available to consumers under applicable law.
Section 18 — Indemnification
You agree to be responsible for losses and claims arising from your unlawful use of our Services or your violation of these Terms or another person’s rights, to the extent permitted by applicable law.
We will notify you of relevant claims where reasonably practicable. Any handling or settlement of such claims will be subject to applicable law.
Section 19 — Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Section 20 — Waiver and Entire Agreement
If we do not enforce a provision of these Terms on one occasion, that does not mean we waive our right to enforce it later.
These Terms, together with the policies published on our website, form the agreement governing your use of our Services, subject to applicable law.
Section 21 — Assignment
You may not transfer your rights or obligations under these Terms without our written consent, except where permitted by law.
We may transfer our rights and obligations in connection with a business transfer or reorganisation, subject to applicable law.
Section 22 — Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the competent courts in the applicable jurisdiction, subject to mandatory consumer protection laws and any rights customers have to seek remedies before a competent consumer commission or other forum.
Section 23 — Headings
Section headings are provided for convenience and do not affect the interpretation of these Terms.
Section 24 — Changes to These Terms
We may update these Terms from time to time by publishing a revised version on our website. The updated version will display the revised date where appropriate.
Material changes will be communicated as required by applicable law. Your continued use of our Services after changes take effect constitutes acceptance of the revised Terms, to the extent permitted by law.
Section 25 — Contact Information
If you have questions about these Terms, please contact us:
Business name: NexCartique
Email: muhammedafsarms@gmail.com
Customer support email: contact@nexcartique.in
Phone: +91 7994665391
Address: Navas Manzil, Chendakuni, 673591, Kerala, India
Website: https://nexcartique.in
We aim to respond to customer enquiries as promptly as reasonably possible.